A growing segment of the technologically-enabled population is developing what I would best describe as a "derision" towards those who are not technically competent, for whatever reason. This sentiment is immediately apparent in the technical support industry, but I've seen it from peers who've never been formally introduced to tech support as well.
The common factor in the derision appears to be a result of differences between the two groups of people involved: those who feel they have invested much time in competence, and those who they feel have not. Over time, repeated communication failures left unaddressed appear to result in a build-up of resentment towards one (or, more often, both) parties.
One of the clearest examples of this can be found in comics that focus on these conflicts, such as Dilbert, Userfriendly, or w00t; in each, one can find the viewpoint of the "geeks" trying (and commonly failing) to communicate with the "newbies" — often with disastrous results. One can draw parallels to the similarly frustrating interactions between management and employees, as well; the stress of communication failures doesn't seem to be limited to outside interactions.
Standing guard at the far extreme of this reaction is the "Bastard Operator From Hell" series. For many years the saga has enchanted those who have been burned by IT work; at the core of all the angst-laced stories is the story of someone who used to try until it was hopeless, but now has turned to the dark side. Many techs wish they could do some of the things in the stories to their users, even in a humorous, non-lethal manner.
Some efforts exist to counter this trend; the perl-beginners mailing list handles a steady flow of traffic in polite Q&A with novice users; it's worked out wonderfully, thanks to Casey's efforts. Other beginner outreach efforts surely exist as well.
I'm not sure how to stem this tide of bitterness towards others; perhaps including social interaction training with computer training? It's a tough call, and I don't have the information to make it. Comments welcome; specific incidences of kindness would be nice to know about.